restgr.blogg.se - Surfshark not connecting

Surfshark not connecting how to#

Open the Surfshark application and go to the Settings tab.Ĭlick on the Protocol tab and try connecting with all available protocols. Make sure to test all of the available protocols in the Surfshark application, as this has a high chance of resolving the issue. That being said, you might have a specific port blocked on your home, work, or any other network. If so, please let our Customer Success team know about the location you are struggling to connect to, and our team will take immediate action.ĭifferent VPN protocols use different network ports to connect. You might be unable to connect to one particular server as it could be experiencing some issues. For example, if you tried connecting to our United States - Detroit server, try our Germany - Berlin server and other servers as well. If restoring the application did not help, double-check to see if you cannot connect to various locations. When the Surfshark app pops up, log in.Click on the Restore original settings option.The default location is C:\Program Files (x86)\Surfshark. Locate the Surfshark installation folder.Restoring the Surfshark application usually resolves this issue. In some cases, there might be issues when installing the Surfshark application, as it might interfere with other applications on your Windows device.

Disable potentially interfering applications.

However, since all of our home, work, or even school networks are very different from each other, some of them may have specific restrictions that may block the VPN connection.ĭon’t worry, though - everything will be alright, as our whole team is standing behind your back, ready to help you if these steps don't work out! Usually, this particular problem can be resolved in a few easy steps.

Surfshark not connecting how to#

In this tutorial, you will learn how to troubleshoot connection issues on your Windows device.